I take my work, but not myself, seriously (i.e., we leave our egos at the door – my client’s story is more important than my own)
I will give every client the same respect and attention to detail, no matter the job or who they are – everyone has a story worth telling. I will respect my peers and colleagues.
We want our clients to have fun working with us, and we want to have fun with our clients and each other. If something isn’t fun, then why are we doing it? Having fun helps our clients share their stories.
I will follow company policies and workflows when at all possible so that every client has the same experience. I will pay attention to details that will help with that objective.
5. Change & Innovation
I will learn new skills, systems, techniques, not to wow people with a trendy trick, but to have more tools that can powerfully tell stories. I will be open to new ideas, and serve our Company’s clients with new ideas of my own.
I will take ownership of my role. Our Company, through training, and a shared mission, vision, values, has empowered me to make decisions on my own.
I expect openness, fairness, and transparency from my employer, and in return, I offer the same. I expect my role and tasks to be clearly defined and explained, but I also will not be afraid to ask if something isn’t, so that we do the best possible for our clients.
While my role is clear, I’m empowered to think of ideas and ways for it to be improved, as well as contributing ideas and creativity to improve our services for our clients.
I will accept constructive critique of my work from my peers, not getting stuck on my own initial vision. I accept that more eyes and minds than just my own can only improve the final product in serving our customers and telling their story